KALAMAZOO, Mich. — Kalamazoo will become the latest Michigan city to lose a staffed ticket office at its Amtrak station, WWMT-TV reports.
The TV station reports the ticket office will close “at the beginning of 2020.” It follows similar moves East Lansing, Niles, Jackson, and Flint, which saw their ticket offices close in 2018 [see “East Lansing to join list of unstaffed Amtrak stations in Michigan,” Trains News Wire, Sept. 6, 2018].
Citing increased use of online ticketing, Amtrak has closed a number of ticket offices across its national network in recent years.