Caltrain to begin systemwide bikes-board-first policy

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SAN FRANCISCO — Caltrain, the San Francisco-area commuter rail service, will institute a bikes-board-first policy at all stations on Monday, March 11.

The procedure allows riders with bicycles to board first on designated bike cars after exiting passengers have disembarked. Other passengers are encouraged to board at non-bike cars to avoid having to wait. Caltrain ambassadors will be at various stations in coming weeks to help with implementation.

The new policy follows a pilot program that began in April 2018 at three stations, where boarding times were decreased, in some cases by up to a minute. It was expanded to three other stations in June of that year.

“We are grateful to Caltrain’s staff, riders and partners who helped make our pilot a success,” Caltrain Chief Operating Officer Michelle Bouchard said in a press release. “Implementation of Bikes Board First at all stations will reduce delays and improve boarding for everyone.”

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