Metra launches app to allow passengers to report safety, security issues

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A screenshot of the new Metra COPS app.

CHICAGO — Metra has introduced a smartphone app to allow customers to quickly report crimes, suspicious activity, and other safety or security concerns.

Metra says the Metra COPS app “is meant for the reporting of safety and security issues on Metra trains and facilities, such as a crime in progress, disruptive or aggressive behavior, suspicious activity, unattended bags or packages, vandalism, panhandling, fare evasion or other concerns.” It allows customers to send a photo along with a description, and automatically disables the flash on the smartphone camera to ensure discretion.

A Metra police dispatcher will reply via the app and can send out alerts to passengers.

The app is available at Apple’s App Store and for Android users at Google Play.

More information about the app is available in a Q&A here.

The Daily Herald reports a federal grant is paying for the program. Massachusetts-based app provider ELERTS Corp. has a five-year contract with Metra for $274,000.

NEWSWIRETrains News Wire

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