VIA Rail Canada now allowing some pets on corridor trains

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MONTREAL — As of Wednesday, Aug, 29, VIA Rail Canada began welcoming some pets on board trains in the Quebec City-Windsor (Ont.) corridor.

VIA’s updated policy allows small cats and dogs to accompany their owners in passengers cars. P ets must be transported in a hard or soft-sided, leak-proof and well ventilated carrier measuring a maximum of 55 x 40 x 27 cm (21.5 x 15.5 x 10.5 inches), which will be placed at the passenger's feet. The pet must remain in the carrier and be attended to for the entirety of the trip. Additionally, pets must be able to stand up, turn around and lie down comfortably.

Reservations for pet travel is booked on a space-available basis, as the maximum pets per departure will be calculated by train. Travellers who wish to use this service must contact a customer service representative at 1 888 VIA‑RAIL (1 888 842‑7245) or 1 800 268‑9503 (TTY for persons who are hard of hearing), at least 48 hours before departure. The service costs $50 plus applicable taxes per direction. Passengers may purchase an additional seat at the applicable rate for extra space. Pets can still be transported in the baggage car.

Please note that certified guide and service dogs individually trained to perform tasks that provide assistance related to a passenger's disability, continue to travel free of charge in passenger cars.

More information on the pet policy is available at VIA’s website.

— From a VIA Rail Canada press release

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