Metra apologizes for packed trains

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CHICAGO — Metra is asking riders on the BNSF Line to be patient with a new schedule while the commuter railroad completes installation of Positive Train Control. The new schedule has resulted in crowded trains and the railroad has not been able to add additional cars fast enough to deal with demand.

"Please accept our apologies for the crowded conditions on some trains under the new BNSF line schedule," officials tell the Daily Herald. "We know with major schedule revisions that changes may be needed as our customers get used to the schedule and adopt new travel patterns. This includes adding cars to some trains by subtracting cars from other trains (since we have a finite number of railcars)."

Metra has been preparing the new schedule since March when they released a draft version. That draft resulted in comments from more than 2,000 passengers, most of them negative.

NEWSWIRETrains News Wire

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