Metra to end website ticket sales

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CHICAGO — Metra will end ticket sales via its website in June, reflecting increase use of the Ventra app it shares with the Chicago Transit Authority and Pace bus service.

Riders of the Chicago-area rail commuter network can currently buy monthly passes and 10-ride passes via the Metra website, but sales of the monthly passes will end June 20 and sales of the 10-ride passes will end June 30.

Ending those sales will save Metra about $144,000 a year in website hosting, maintenance, and related costs, Metra said in a press release. It said that sales of the 10-ride passes peaked in 2011 and of the monthly passes in 2014. In 2017, website sales accounted for less than 3 percent of monthly passes and less than 1 percent of 10-ride passes.

“We understand this change will inconvenience some Metra customers,” Metra CEO and Executive Director Jim Derwinski said in the release. “However, we are trying to find efficiencies wherever we can, and we still offer several other sales channels, including the convenient Ventra app.” In addition to the app, the tickets are also available from ticket agents at manned stations, and from vending machines.

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