NJ Transit executive meets riders during morning commute

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NEW YORK — NJ Transit Executive Director Steve Santoro rode the agency’s Morris & Essex lines on Monday morning to talk to customers who will be affected by Amtrak’s upcoming repair work at New York Penn Station.

Santoro rode train No. 6314, the 7:14 a.m. departure, from Summit Station in Summit, N.J., to Penn Station in New York City. Along the way, the agency’s top leader spoke with customers and answered questions about the upcoming diversion to Hoboken, N.J., and alternative travel options.

In addition, agency executives also held a “we are listing” forum at Hoboken terminal on June 22 to listen to customer concerns about recent and upcoming service issues.

The customer engagement is in preparation for Amtrak's upcoming service disruptions at Penn Station. Amtrak will remove several tracks from service at Penn Station beginning in July through Labor Day to address critical infrastructure issues. It is estimated that more than 1,300 trains move through the region each weekday.

The closure will affect Amtrak, NJ Transit, and Long Island Rail Road trains during much of the summer.

NEWSWIRETrains News Wire

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