Toyota recognizes Union Pacific for service excellence

RELATED TOPICS: UNION PACIFIC | WEST | SUPPLIERS
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OMAHA, Neb. — Union Pacific has earned the 2016 Toyota Logistics Excellence Award in Customer Service for the ninth consecutive year and, for the first time, the Kaizen Excellence Award recognizing excellence in continuous improvement. This is the first year Toyota has honored a railroad with the Kaizen award, commending UP’s use of Toyota’s problem-solving process to ensure damage-free loading at the Benicia, Calif., auto ramp.

“We’re honored to receive the inaugural Kaizen award, demonstrating our dedication to continuous improvement, efficiency and shipment quality,” said Jennifer Hamann, UP’s vice-president and general manager-automotive.

Union Pacific ships Toyota vehicles and auto parts throughout North America. Toyota Logistics Services measures outstanding performance of all logistics suppliers, including truck, marine, and railroad companies. Its Logistics Excellence Award considers communication, equipment supply, transit performance, responsiveness, collaboration, business controls and overall ease of doing business.

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